Terms and Conditions

I.Shopping Terms

  1. Customers shopping in this online store must be at least 18 years old. Those under 18 must shop with the consent and accompaniment of a parent or guardian.
  2. By placing an order, the customer acknowledges that they have read and agreed to all terms and conditions of our company.
  3. The company reserves the right to amend the terms and conditions at any time without prior notice.
  4. In the event of fraud, abuse, or abnormal transactions, the company reserves the right to cancel the order and refuse to provide services.

II.Delivery Policy

  1. We will arrange delivery according to the address provided in the order.
  2. Delivery times are estimated. The company assumes no responsibility for delays caused by logistics, weather, or other force majeure factors.
  3. If delivery fails due to an incorrect address provided by the customer, any additional shipping costs shall be borne by the customer.
  4. Once the goods are signed for, they are deemed to be confirmed as intact and undamaged.

III. Return and Refund Policy

  1. Generally, all products are non-returnable and non-refundable unless there is a quality issue.
  2. If a quality issue is found, you must contact customer service within 7 days of receipt and provide relevant proof (e.g., photos).
  3. Returned products must be:
    • Unused
    • Retain intact tags
    • Keep original packaging
    • Not affect secondary sales
  4. Returns are not accepted under the following circumstances:
    • Personal preference, color discrepancy, or improper size
    • Used or damaged
    • Discounted or clearance items
  5. Only after the company receives and inspects the returned goods, and confirms they meet the conditions, will a refund or exchange be arranged.
  6. Refunds will be issued via the original payment method, and the processing time is approximately 7–14 working days.
  7. The company reserves the right of final decision on all return and refund applications.

IV. Order Cancellation

  1. After payment, an order can be requested for cancellation if it has not yet been shipped.
  2. If the order has already been shipped, it cannot be canceled.
  3. In the event of insufficient stock or a system error, the company reserves the right to cancel the order and arrange a refund.

V. Payment Methods

  1. Customers may use the payment methods provided by this platform.
  2. An order is only valid after successful payment and confirmation by the company.